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Betty Tan

新加坡

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Clubvivre

Inconsistent customer service

2nd time engaging clubvivre because we had a good experience the first time. First time round the chef's assistant was kind enough to help out with clearing and washing some of the dishes from earlier courses before they left. This time round the assistant refused to clear some of the earlier empty dishes even when requested as it was cluttering up the table. Yes we did not hire additional service staff to do a full cleanup and it's fine if she did not want to wash them but it would be common courtesy to at least help to clear the table when it was in such a mess. It was only upon requesting again that she begrudgingly cleared 2 dishes away. The food also fell short of expectations this time round. Two of the dishes were too salty and oily. The desert was too sweet. Overall a disappointing repeat experience.

2016-02-14