Called customer service to start an…
Called customer service to start an exchange on a faulty one cup Keurig machine. Resolution took about 45 minutes with someone who must have asked my name, address, email and phone number about 15 times during the call. Asked the same questions various times and asked me to clarify the issue many times before finally saying the new one would be on its way. I wanted to bail many times. I will be buying from my local Fred Meyer next time.