Products are good value and functional but Customer Service woeful
Products are good value and functional, materials are not premium - you get what you pay for as expected, however - customer service is woeful. Slow response (Cut off by chat operator after waiting long time to connect and then 3-4 weeks to respond after emailing), insisting on mandatory information from a broken phone (Serial No) which can only be obtained if the phone is working unless you have the original packaging. After purchasing 4 Honor phones and 5 bands - this will be the last purchase I make from Honor (or Huawei after similar experience with them)