My dog became very unwell
My dog became very unwell. I contacted the first vet online, included in my policy. I was given good advice, and was advised my dog needed emergency treatment . I took her to vet and she needed to stay in. When I had to put in the claim the next day, the process was very quick and easy. Napo has been amazing. The claim was settled within a few days. Any corespondance always says that they hope my dog is ok and really kindly put. I would not hesitate to recommend Napo to anyone. Ive claimed a couple of times for both of my dogs, and very satisfied with the whole process.