Still NO Satisfaction!!
Me again, thought I'd post an update on my continuing frustration with DHgate, since I don't believe they look at any additions you make to previous posts. I'm still looking for my $36 refund, and I continue to contact these jokers at least every other day by email, chat or on the messaging feature on their website. As of today (4/27), the chat button on the customer service site will not work. Tried it on my phone and on the PC, nothing has been happening when I push that button. I continue to get the same exact broken English message from the MYDHgate idiot every time I send a request for a way to attach the Postal Service tracking report that clearly shows the item was delivered to their facility on Feb. 29; they keep sending back (four times) the same lame message that says refund is due but haven't received goods. Either they're lying or the US Postal Service is. I did send a scan of the report to the customer service email address on the website, TWICE IN THE LAST WEEK, and have received no response. So little DHgate minion, since it looks like I'm basically locked out again, I hope you see this message and give me some instruction here. Again, I HAVE IN MY POSSESSION A POSTAL SERVICE DOCUMENT THAT CLEARLY SHOWS YOU RECEIVED THIS RETURNED ITEM TWO MONTHS AGO. I CAN'T SEEM TO GET A SINGLE PERSON ON YOUR END WHO HAS ANY INTEREST IN SEEING IT OR ACTING ON IT. I'M WAITING!!!!!