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Steven

美国

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Innago Property Management Software

I really want to like this application

What works, works well and easily except for referring out maintenance requests to Innago's partners, which has never worked. Until today, what worked included payment processing. As of today, my tenant's rent payments are being delayed. A one-day hold turned into 5. The explanation was more processing work than they're able to keep up with. Also reflected in a new listing I'm trying to post. it reflects as "Active" within Innago however, my listing appears on none of the syndicated sites. I couldn't get a human in support today except by leaving a voice mail or sending an email - unusual for business hours. I'm very concerned at what I'm experiencing. My rents are my income. No listing, no tenant, no rent. No rent, no income. Update: I did receive a payment one day late. Not too bad but, where it concerns my money, my income, if it doesn't "work" as represented (or, better), I will ultimately lose trust. That your application is almost-free, shouldn't serve as a buffer for "processing delays." Rather, I would prefer to see you exceed processing expectations to at least the same extent as your application features and interface exceeds most expectations.

2026-04-16