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Reasonable Customer

英国

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Hostek

Company has changed for the worse

Since the 2025/2026 server migrations I have had so many hosting issues which when eventually the tech support staff respond, attempt to gaslight me that it's my issue! Worse still I received no invoice or reminder on a domain expiry which could have resulted in it being lost it to a poacher. I only happened to notice that it expired when I needed to log a ticket following a complete failure of SMTP and email services. The chatbot they force you to use constantly makes things up and the support staff acknowledge that. I recommend that you look to another hosting company who actually wants your business, as Hostek clearly don't. p.s. that ticket has still not been responded to.

2026-03-16有帮助 2