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CAR Oxfordshire

英国

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Cichic

DON'T GIVE THIS COMPANY YOUR MONEY. GOOD LUCK GETTING A REFUND

My second review because after 20 emails chasing a refund their best offer was a 30% discount + half postage. I argued they should refund full postage because they sent it after i cancelled the order. Surprise, surprise they stopped answering my my emails. They refused a return postage label and when I queried return postage at local post office it would cost £16 almost the cost of the dungarees I'd ordered. The annoying thing was it appeared the company was in the UK I would never have ordered from them if I'd known they were in China because the cost of returning item. In my first review I said they lied about posting it in the first place and they responded to my review saying they didn't lie. Well, what do you think? The tracking info they supplied was bogus, it was sent AFTER I queried non-receipt after 4 weeks and I cancelled the order. When it finally arrived the parcel postage showed it was posted after I contacted them by email & cancelled order.

2020-09-30
Cichic

Do not use this company

I wish I had checked this site regarding this company before I ordered from them. They lied saying they had dispatched my order and gave bogus shipping reference. After 2 months I told them to cancel the order and raised a complaint via PayPal. They then posted the order and because it arrived PayPal closed the dispute saying order had been delivered. I am still waiting for a refund because a) they lied about initial dispatch b) they dispatched it after I told them to cancel order c) they are now refusing to refund postage. In other words I lose out whatever happened.

2020-07-30