Very poor customer service
This is a company that does not honour it’s agreements with customers and I highly recommend that you order from a more reputable company. You may be lucky to not have any issues with you order, but if you encounter them, you might regret trading with Lightmalls.com, like so many other customers who have posted reviews here. I ordered an Imalent MS06W flashlight from Lightmalls.com ($177). It arrived later than predicted and was faulty on arrival (1 led did not light up) The customer service experience was appalling: they initially repeatedly would only offer to send me an alternative product, which would have taken a long time, and were very resistant to offering a refund. Finally once I opened a PayPal dispute, they agreed to a refund upon receipt. Lightmalls offered no help or useful advice in how to ship the product back. This is very difficult because most shipping services include lithium batteries in their list of prohibited items. When they received the returned item, they insisted that they would not refund but instead would repair the product and return to me for free shipping. I was only able to secure a refund as a result of PayPal closing our dispute in my favour. I have been left out of pocket for a part of the return shipping charges (PayPal covered £15 of the £22 cost of return shipping), but I’m very grateful to PayPal for resolving this issue for me and to have no further dealings with Lightmalls.