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David Boothman

英国

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Olderbest

The worst online shopping experience ever

In my opinion, Olderbest portray themselves as a British or European company. Not so - this is a Chinese company. This means very slow deliveries. The sizing of clothing is ridiculous. Their XXL sizing is at best a UK medium. Not that great quality either, for the price. And because they are based in China, returns are a nightmare - and at the customers own expense. Return cost me £26, because it's 'not their policy' to pay for returns - they keep quiet about that and their location on their website. I eventually got my refund thanks to PayPal - I had zero confidence in their virtually non existent customer service. The whole process took about 6 weeks. My advice to anyone thinking of ordering from Olderbest is DON'T. Order from a British or European company that offer free returns, UK sizing and a decent customer service. If I could do zero stars I would, highly NOT recommended ☹️

2023-06-24