Appoint as Conveyancers at your own risk
Completion of my late brothers property occurred on 27th February 2026, however, the funds were NOT transferred to the Probate solicitor until today (16th April 2026. Ross Coates (Ipswich) had NO VALID REASON for failing in this duty. Attempts to phone every person on the Conyeyancing Team following no responses to multiple emails by anyone, failed as no one picked up their phones and attempts to ring the accounts dept were greeted by an answerphone message. Needless to say, none of the multiple requests for a call back or communication were forthcoming. It was only when I lodged a formal complaint and requested Mr. Ross Coates to intervene in person, that transfer of monies from the house sale were transferred. The only other person I have a good word for is Carlos at the main office who on hearing the issue, was kind enough to provide me with Management emails in order for me to progress the issue further. AVOID IPSWICH CONVEYANCING AND ACCOUNTS.