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Jo Bennett

澳大利亚

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Vodien Internet Solutions Pte Ltd

Absolute worst customer service from

Absolute worst customer service from Vodien. I was migrated over from Quadra hosting and my site has not been functioning properly for over a month. I’ve spent countless amounts of time trying to get them to fix it but I hear a lot of excuses and nothing resolved. Too much back and forth and no results. They over charged me, and to try and get that money returned to me was also a headache. The time it took to get refunded was totally unacceptable. Every person on customer service has given extremely poor service. Our business has suffered and we have lost many customers. We are currently moving our site to an AUSTRALIAN hosting service, ventraIP, they have already given excellent customer service!

2020-09-09有帮助 1