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Patrick Delly

美国

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MidwayUSA

I have been waiting on a product pretty much over a month

I have been waiting on a product pretty much since May 17th 2026. I received a faulty product that I had to return. I sent it back that day I received a mailing label (UPS) was told they cannot ship a replacement until they receive my defective item back. I have now been tracking this seems to be lost product (sent back via USPS (worst mail service in the country)). and it has been in limbo since June 8th 2026 todays is 19th June 2026. the USPS tracking has changed 4 times now for its arrival date. And the company will not refund my money even though I purchased this back in May 2026 and have yet to actually been able to use my purchased item. The item now shows up on their web site as discontinued. This is thew worst customer support and when dealing with some one on the phone it is the same answer every time (we show it arriving in a few days). As I said I just want my money back. this could have been very simple. Order #: 69333187 June 08, 2026 Status: Returned Shipped: 06/08/2026 Tracking #: 9234690148427673563104 Order #: 69157600 May 17, 2026 Status: Shipped Shipped: 05/17/2026 Tracking #: 1Z6772470340226036

2026-06-19