If I could give Strava zero stars
If I could give Strava zero stars, I would. Once you log out of the app, for whatever reason, it becomes an absolute nightmare trying to get back in. You have to wait for a verification code, which can arrive at any time up to 3 days and then you have just five minutes to use it. How is that supposed to work when you're out cycling, potentially at high speed, and simply trying to access your account? To make matters worse, none of the codes I received actually worked. And rather than making things easier and helping customers, the support process seems to make the whole situation even more frustrating. For an app that is supposed to support people's health, fitness and mental wellbeing, this is incredibly disappointing. My advice would be: look at alternative apps that actually value their customers and provide proper support when things go wrong. Strava seriously needs to rethink its login system and its customer service.