Cold calling scammers!!!!
I would avoid at all cost. It’s such an awkward and inflexible process. If you have loads of spare time that can fit into their schedule I’m sure you’ll get an ok deal. The sales person was helpful and assured us we would be able to find some book ins that were suited to our needs. Well in the two years I was trying we never really managed to get our free time and their availability to match. Was offered an extension for an extra £400 which I was puzzled about. It cost £255 to begin with so wasn’t really up for that. For our family this was basically £255 we could have bought some food for our house but may as well have thrown the money straight in the bin. Feel saddened by the whole process and unless you’re putting money their way they won’t help. If you have companies cold calling to ask about holidays I would now just avoid. I will call the company when I want to use them, end of. If a representative wants to contact me about trying to make this right I’ll speak to them to see what they offer. When they find out I don’t want to give them more money for nothing they will likely hang up. For now everyone, avoid, avoid, avoid!!!!