Good watches & slow aftersales
In January 2022 I've purchased a Squale from Gnomon (ORDER #27703). The watch is great and it was delivered very quickly. Unfortunately, I recently realised that the watch was sent with its warranty card dated January 2021 (instead of 2022). I've been trying to contact the customer service for days and all I received is a blank automated email + a copy and paste answer from their WhatsApp account. It is sad to see that a lazy mistake like this which could be rectified very quickly is simply being ignored. By reading also other reviews, my warning to other buyers would be to stay away from Gnomon if you are planning to buy anything above $1000. You don't want to risk dealing with aftersales amateurs when you put a lot of money into a watch. UPDATE: this was resolved rather quickly, after I started posting a few reviews. The explanation given was that the customer service was "on holiday". I'm still happy to recommend Gnomon overall, but my warning still stands. If you are planning to buy an expensive reference, evaluate your choices carefully.