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Leigh Acton

英国

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Wowgoboard

No board arrived.

I would love to be able to give this board a good review. Since my previous skateboard was stolen I have been desperate to upgrade to one of these seemingly enviable electric boards. Sadly, instead, I feel I have been stolen from twice over now as the board is now over a month in waiting and I am missing out on the best summer in years. Of course, coming from China you would expect to wait, however the courier company these guys are in league with have had it for weeks – apparently. My main issue here is not that there are delays but with my dealings with the company, which are at best mainly useless and at worst highly deceptive. In my frustration, I posted a review stating I had not received my board on their FB page. Quickly they decided to phone me and a lady (unknown) stated that my board would be with me within a week so could I please take down my feedback. I, and I'm sure anyone would feel the same, said “I will not be taking down my post until it arrives”. Well that's been some weeks yet and surprise surprise there has be zero movement on the board. If it is a good product, I will have no problem stating so, but my experience has been tarnished by manipulative contacts from their team and deception to the level that I will be approaching Trading Standards to see where I stand. I'm sorry to say that the one star is one star more than I wanted to give them. If they get their company affairs in order I'm sure this might improve but if you, like me, have been conned by this (and I have asked for a refund several times so I could go elsewhere to no avail), I encourage you to speak out as it's the only way to force them to improve. Best of luck if you go ahead and buy one regardless as I know from other comments online that I am not unique in my experience.

2018-07-14