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Rachel Stroup

美国

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lacemade.com

Very disappointed

Decided to take a chance so my friends and I could have matching dresses for an event. Ordered over a month ago through their website. It was not a preorder, but I knew to expect overseas shipping to take a bit despite their website promising 6-9 business days. Waited to inquire, but since I haven't received any info in over a month I decided to email them only to be met with "your order has been cancelled". Cancelled? Out of nowhere? Now they have ghosted me with no explanation or refund for the cancellation. I really didn't even want a refund, but if I'm not going to receive the product then...? So now I have no dress and am out the money I spent. Atp I will dispute it with my bank.

2025-04-03有帮助 1