Alexandria has a quality system with excellent customer service.
We are a small college library. This system is geared towards elementary schools. Yet, Alexandria has everything we need. It does take some time to figure out how the program works. They have a wiki support page that needs some updating (they upgraded their system recently and a few of the buttons are in different locations). However, after basic training, we have been able to figure out most things we need on our own. When we have contacted customer service, they are fantastic. They have done trainings, taken our calls, and emailed us promptly after we contacted them. We have appreciated their support tremendously.