So far, so very unhappy
I was excited to get started but have not been able to get to the plan that I had bought. They gave me one suggestion (that I had got the wrong version of the app - their issue not mine) which wasn't the case as I have the latest version from the App store. So, no user has been set up according to the app, which I had done as part of the start up process, but this means I can do NOTHING! So frustrated that I have wasted my money and no-one is responding to my email requests for help. Perhaps my desire to just do things from the app is why they can't be bothered to help. I didn't buy any of the myriad of 'extras' that were offered. Personally I would say to stay well away. I am still hopeful that someone will help and get me on to the app so I can at least see what the plans is but as of now I have been waiting 2 days for a reply. I don't even know what faster period I would be suggested to be doing. What a waste of money. UPDATE - they have contacted me again but sadly still suggesting I am using the wrong email or the wrong version of the app, which is just wasting time. I have sent a screen shot of what I see, so let's hope it gets resolved. I can't help but think that a poor review has prompted re-engagement, but if it takes 2 days between every email, I will be through the 3 months before I get to see my results!