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Johnny

比利时

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Luxus Car Mats

Do not trust this company as they’re…

Do not trust this company as they’re not keeping their word. When I ordered I asked if I will need to pay any duty fees in Belgium and the person called Emma Maylander told me that I wouldn’t have to pay anything and if I did they will refund me the amount. Well guess what! When the mats arrived 1 day prior to delivery I had to pay duty fees so knowing that I will get a refund from Luxus Car Mats I paid the amount they asked me to pay otherwise there will be no delivery and I already had paid €189 for the mats. Then I contacted Emma by sending her the receipt I paid and after few exchanges of mails she said that she was sorry and that they’re not going to refund me. Not to be trusted at all!! The reason I gave a 2 * is because I gave the mats 4* and the service 0* so that’s 2 average.

2026-08-08