If there's a problem, it's the customer's fault...
Foreign companies doing business in the USA need to learn to do business our way, not theirs. Due to illness in the family we buy supplements in bulk and fill capsules to save money. Consequently, I ordered pill fillers x50 capsules: 000 & 0 capsule size. The “000” works fine. The “0” filler does NOT line-up properly and crushes capsules in one corner of the filler. Upon contacting the company, they first directed me to watch their support videos on YouTube. I contacted them a second time and they immediately gave me another BS hoop to jump through asking me to take pictures of the issue. What does this mean? Take pictures of broken capsules? Clearly, this company has NO intention of accepting returns or making good on faulty products. This company has no issue dismissing sick people or any other consumers AS LONG AS CAPSULCN GETS PAID! We’re taking the experience as a $$$ loss as there’s no recourse to a business that takes advantage of customers overseas. Buyer beware!