Placed an order on 3/29/2023 and paid…
Update: contacted the customer service to cancel the order and request refund. This time got response quickly and already got the refund. ---------------------------------------------- Placed an order on 3/29/2023 and paid the shipping fee. We didn't get it delivered yet. The tracking status is always 'On the way'. They use what it calls Mail Innovations, which is a third-party delivery service. Really bad experience.