Quick but non-responsive service
I ordered my phone on a Saturday and received it on the Tuesday (i.e., 3 days later). I found that quick, so I was happy with that. Once the order was in, I realised I should have had the phone delivered to a different address so I sent them an e-mail to that effect. I received no reply. The phone was delivered to the original address and, since I wasn't there, they left it in a hidden place but somewhere where rain could have soaked the box. Not great. A month later, I received an e-mail reply to my request to change my address - no apology, just a statement that my phone has been delivered. I'm glad the phone seems to be working fine - I would not feel confident going through the customer service to resolve issues based on my experience.