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Joe John

美国

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Clutter

You guys damaged my stuff

You guys damaged two items and no one wants to take responsibility. I called customer service and she was zero help. Said she would send an email and never did. Can’t wait to be done with your service. The actual delivery guys were the only positive in this experience. They weren’t the ones who damaged the furniture either, it was someone in your warehouse that repackaged the items. You should really get more quality control in your warehouse and hold people accountable. My furniture is from Arhaus and NOT cheap. Overall you all suck except the delivery drivers, they were amazing. Once my contract is over I am done with clutter. Going back to local movers who actual take responsibility for their actions

2025-10-05