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Mitja

斯洛文尼亚

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Pexo

Verry disapointed - not good AI and eaven worse support

I started using pexo.ai when it was still free. I didn't render 3 videos despite having to fix many errors pexo.ai made. When the error was fixed, it made another one. When I requested a fix for this error, another error appeared and so I needed a lot of corrections to get a video that would be 90% satisfactory. At the beginning of April, they introduced payments and I bought a subscription and got 4800 credits for $30. Then I started a new video - without TTS and without background audio - only 96 seconds. After a few hours of rendering, it used 4985 credits - even though I didn't change anything, but only pointed out the errors pexo.ai made - wrong words, wrong letters in a word.... When I asked them to check, they claimed for 14 days that it wasn't their fault, even though they are aware that such a video shouldn't use that many credits. In the end, they did not honor their refund policy and guarantee, even though I requested a refund within their deadline. I had a very bad experience with this program and an even worse experience with the help and resolution of the problem. I regret my purchase.

2026-04-16有帮助 2