企业入驻搜索写评价分类关于
简体中文English

Paul

英国

1 评价
0 被浏览
1 有帮助

1 条评价

Blackview

Blackview are Sending out phones that are faulty out of the box.

So I backed a campaign Blackview ran. BIG MISTAKE. 5 months after they took my money, no goods. Just excuses. I tried to get a refund, and all I got were more problems. Deleting public posts on a forum was the final straw. I had to get my credit card company to do a clawback on my behalf. Blackview are sending out phones that are faulty out of the box. This is known by them, and it is still happening. Their solution was to send the customer the parts, and the customer had to do the repair, prob' voiding warranty and possibly the waterproof of the phone. You could send the phone back at your expense, and hope they sent it back to you. As a backer, I was told that I would have priority on the paid for phone. Lies Blackview sold to resellers 1st, then the backers got the leftovers. I could buy on eBay for the same price that I paid, and not have to wait months. You expect customers to repair their own equipment before you send it out. Sending it out knowing it is faulty. As a cherry-on-top, they then started email me with offers on another phone that was going to be produced. They still have outstanding orders from 5 months ago. Looks like they are looking for the next batch of suckers.

2021-03-05有帮助 1