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Meredith

澳大利亚

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Litfad

A second order from Litfad

This is our second order from Litfad. The first was slow but not unexpectedly slow. There were no assembly instructions, I emailed to tell them and the instructions were emailed to me overnight. The second furniture order arrived faster than the first. The instruction diagrams were there but tricky to follow. The process was similar to Ikea construction, so we managed OK. It’s a neat, solid wood, set of drawers but I’d have to say the quality isn’t quite as good as a similar Ikea item. But the price has to be taken into account before we judge too harshly.

2025-11-22已认证
Buykud

Reserve Judgement

I love the clothes on this site. I ordered a dress and it arrived quickly, the fabric was nice and it was well made. So I ordered a second dress. It also arrived quickly and the fabric was a nice light linen. Unfortunately the collar and 'waist' seam were not turned and finished. Anyone who sews will know that a collar is stitched inside-out and turned so that the cut edge is inside and therefore will not fray. I know that some 'fashions' have exposed raw edges but this did not show in the detail photos of the dress, even the close-up of the collar. The dropped-waist seam was similarly unfinished. I wrote to ask if the dress was meant to be made that way, or was it just a faulty garment. They offered me a refund of $5.00 which, considering the dress cost $96.00 AUD just made me laugh! Then they said I could return the dress for a replacement and gave me postal details and instructions. But I liked the dress, except for the fraying edges. Unfortunately, there is no-one who understands English well-enough to tell me whether a replacement dress would have the same frayed seams or whether it would be properly finished. In the end I finished it myself! A lot of work, but that was easier than dealing with the language difficulties. Given that these are not real bargain-priced clothes, it is a pity Buykud doesn't employ someone with language skills suited to providing adequate answers to customer enquiries.

2017-01-21有帮助 1