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janjojo

英国

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Powerguider

Bad customer service and no refund for returnded item

Beware of the company Mengfei Zhao - I chose this company to replace my battery in my laptop. The battery did not fit correctly (although exact number I ordered from another company) I tried to email the company 2-3 times with no response. I then tried to have this raised through pay pal and they suggested I send back with tracking number. I sent but unfortunately I lost the receipt from the post office and now pay pal has said they cannot help and the company will not reply to my emails. Their email address is as I cannot seem to find any info with the above name on the internet. Pay pal useless with automated answers that are no help at all.

2017-02-20