Very poor service
I ordered a Christmas hoodie on 13th November. I ordered medium which is normally plenty big enough for me. When it arrived I was disappointed with the quality and the size, way too small to be considered medium. I contacted them by email and told them of the issues. They replied asking for photos, I don't know why as I wasn't complaining about damage. I sent photos and received another reply saying that it takes a long time to process. I gave them over a week and emailed again yesterday. Today I was told that returns were expensive due to the item coming from China and that I was responsible for the payment. I was offered a 10% discount voucher if I would keep the item. As I will never shop with this company again I have refused and am now in the process of contacting my credit card provider. DO NOT BUY FROM THIS COMPANY