Absolutely horrible experience
Absolutely horrible experience. Tried to contact via email and phone for over a month to get an update on order status to no avail. After reporting the case to PayPal they finally responded and made my item. What was advertised as a beautiful, partially customizable 3D necklace (in memory of my late Yorkie) with cubic zirconia and inscription turned out to be a completely flat, printed picture on some cheap, flimsy metal material. Couldn't get a refund through PayPal because it was "customized" so I'm out, over $40, for this disgrace of a necklace. Definitely would not recommend to anyone...Ever.