Good products; bad return policy
They have a wide variety of useful products. I got what I ordered promptly. The problem was that, due to a confusion illustration (acknowledged by the service rep), I ordered the wrong product. They took the product back but did not refund the shipping, and I had to pay to ship it back. Compare this with the return policy of zoro.com. You can do the return online, no questions asked, and they will email you a shipping label. Done.