Not user friendly for customers
As a client of a company using this booking system I find it difficult to use and unintuitive. There is no login, which makes me wonder how secure it is, so you can only access your “account” through links in emails. When purchasing a block of 8 I cannot see what I have booked nor can I easily see how much credit I have left. I cannot cancel a booking if I no longer have the email confirmation. All in all, not a user friendly system.