Wrong colour sent - getting refund
I ordered 2 fabric samples, but they sent 1 wrong colour. Perhaps a simple mistake which should be easily addressed, but it's taken a few emails and a picture back and fourth to possibly sort. I received acknowledgement that they would just refund the money after their error, but now am getting another email asking for barcode (which isn't on product) and no sign of refund as yet. Maybe this will take another couple of days, but it's taken a week which is rather slow. Was hoping to have this sorted though so I can buy my 3 bridesmaid dresses from them, but they need to act a little faster with this to give enough time for dresses. Will update accordingly.