The worst
My experience with Grab has been absolutely negative. The drivers are unprofessional, don’t know the roads, and often refuse rides. In many cases, they ask you to cancel the booking so they can charge more in cash. They rarely pick you up at the designated location, and if you cancel a pre-booked ride, Grab charges the full fare instead of just a small cancellation fee. Overall, a completely disappointing and unreliable service.