No refund
I bought a top and tried to return it. I was advised to use a very complicated and expensive procedure to do this...but although it was complicated I followed the process to the letter. Despite this, and despite being able to see that the package had arrived in China, the company said they were unable to receive the return and only refunded me £20....leaving me £85 out of pocket. I think the company are scammers and I'm just grateful I didn't spend more on clothes from them.