Outstanding Customer Service
Initially, I was frustrated for having to wait two months for my order to arrive. When it did come, it made a clicking noise and felt 'off'. It turns out, it was due to a manufacturing defect. After contacting Lhanel, I sent them photos and videos as they requested. They were great about responding to every email quickly. They shipped me a replacement, which arrived in just a few days. The new one works perfectly. I am very happy with their outstanding customer service.