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M Garcia

美国

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1800battery.com

The worst - stay away! Don't use these people.

Stay away from these extremely unprofessional people. They don't answer the phone or text messages, so you just have to keep calling back to speak to someone. But then when you finally get through to someone, it's a very rude, unhelpful, negative, incompetent person named "Joe" who just rushes through everything and gives you wrong information. He started off by telling me that most of his drivers were still on vacation. Then he wanted to charge me double for an AGM battery, when I can get a brand new Super Start Platinum AGM from O'Reilly's for much less, with a 4-year warranty, not the garbage warranties they offer, and it would still be less with installation by a mobile mechanic. For a regular DieHard Silver, which is what I got from them 3 1/2 years ago, the 36-month warranty I previously got from them is now only 18 months for the same exact battery, and of course, the price went up. What a ripoff! After all that, he told me he had nobody in my area. SO RUDE AND USELESS! I'm getting a much better product, price, and warranty by buying from O'Reilly's and having a mobile mechanic install it for me. I'm sure that unlike their unreliable drivers, who often show up late or don't show up at all, as what happened to me last time, my mobile mechanic will actually show up and be here tomorrow - on time! And he's an actual certified mechanic who knows what he's doing, not just whoever from this company. (See other negative reviews for more on that!) Plus, the total price will still be less than what they would charge for an AGM with an inferior warranty and installation! Btw, attention Joe's boss: You should look into Joe's poor performance. He should not be dealing directly with the public because you can tell he hates his job, and you're likely to be losing business because of him. Even if you had a driver in my area, I would not have purchased from you due to his rudeness and misinformation. Just so you know, I called at 9:03 am on 1/2/2026 - just in case he gave me a fake name.

2026-01-02有帮助 2