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roberta

美国

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Cat Person

Good food and great customer service

We have been feeding our Billi Cat Person food for several years now. Our finicky cat really likes this brand. This past week I made a mistake in my order and forget to order the Shreds and instead ordered all pates. When I tried to change the order, it was already in the fulfillment process. However, after writing to the company, they totally took care of me and our Shreds are now on the way. I really appreciated the quick and gracious response. In this internet world of shopping, it's good to know that real people are there and are available to resolve the occasional error of our ways.

2023-03-13