Another company bad service
Subscribed on 07/30/26 for online account. Credit card was verified by computer. Next morning an e mail stating they needed card information updated. Just in case we re entered information again. The computer again verified information correct.08/03/26 yet another e mail asking for updated card information. Called customer service and as is the modern way, foreign call handlers. Eventually got through to IOWA and was fed some BS about how they run credit cards. When i explained my knowledge of 20 plus years managing the credit card systems of two companies and that this started to smell of a scam to get multiple card numbers. I was then treated to silence and refusal to speak to a manager to resolve issue. The lady (Kristy) then hung up Multiiple attempts to ask for credit card numbers is a sign of a scamming attempt. Nat geo refusal to address this issue in one call is at best disgusting. Sadly another fine company gone down the tubes. As a postcript I do not want to hear the excuse of third party agency involvement. Business done as Nat Geo is Nat geo.