Don’t waste your money
I have ordered replacement aligners on August 26 after mine broke .Today is November 2 and despite numerous emails to customer service I still haven’t received anything.they stopped responding and obviously couldn’t care less my teeth are shifting back. All my efforts to straighten them have gone to waste. I had purchased the most expensive plan to ensure this wouldn’t happen but byte is a scam. Stay away from them. There are better options out there.