Only use Navan if you're fine with losing money
I'm forced to book with Navan in my company. The app for hotel booking is really a horrible experience when you're used to other established hotel booking apps. Most information is missing. When I booked a hotel for a private trip, the hotel never got my booking but the money was gone anyways and I had to pay a second time at the hotel. The support chat is completely useless. My advice: Only use Navan if you're fine with losing money.