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mason

美国

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Dutyfreedepot

It used to be a great company but…

It used to be a great company but recently Dutyfreedepot will not resend your order if part of an order is lost in the mail. Dutyfreedepot even deleted the order from my order history on their website. Ordered multiple cartons that were divided up with three tracking numbers. only one order was recieved. I even provided the company with all three tracking numbers in an email as proof and nothing was done, In the email they stated the full order had been recieved. Only 1 of the 3 packages had been recieved. The other two were undelivered. Recieved no refund or no replacement and company refused too.

2019-11-28有帮助 1