Great support when given
Great support when given. Normally my support needs were addressed in the afternoon each day. Jay F. Did a great job of assisting and getting things done. James Colman recently gave me some insights. As for the machine works great. A few bonuses were available during my build. I received the game Pragmata, ram upgraded to 64 gigs(2 32 gig sticks), and 12 percent off total price. I also purchased custom print for my laptop for around 99 dollars. Love it it has a texture that makes it pop. As for shipping I paid for 2 day air and the laptop was in my position a day before estimated shipping day. Love the custom software too.