Ordered some pies and after a week
Ordered some pies and after a week, they still hadn’t arrived. They finally came just under a month later out of the blue. In the time of waiting for the delivery, I sent three or four e-mails but had no response to any of them. I find this totally unacceptable, so Noel or sue, if you read this please do something to improve your customer service skills, it only takes a minute to send a quick reply. Reading reviews, I can see you’ve lost a huge amount of possible future sales with your lack of interaction and painfully slow deliveries, some people even not receiving their orders at all. The pies that I ordered were absolutely beautiful, probably the best that we have ever had, so in spite of the problems I’ve had I will be ordering again, just please try to send correspondence where due and get your deliveries in the four to five days time frame stated. Change delivery company if it’s going to mean many more positive than negative customer experiences.