Very bad service(terrible experience).
I bought a bed inkl. montage and this bed was delivered on Dec. 24. There were parts missing and some parts broken. The guys who delivered the bed left on the 24th and I was given another date for them to fix the bed (January 10). On the 9th I got an E-mail that they can‘t come on the 10th. I had to phone them several time till I got a new Date to fix the Bed, and that was January 17th. Today is January 17 and yesterday I got a call from a Beliani supervisor and I was told that they can‘t come today either. I still didn‘t get a new date for fixing my bed. Since a month I can‘t use my sleeping room. It seems that Beliani‘s customer service is very bad. Nobody cares. I am so far that if they don‘t come next 2-3 days I will request my money back!