Shady practice and no accountability
I have been dealing with someone from customer service about my lost items. I sent 5 pairs of shoes and UPS Lost my items and I was told that they have settled it already but yet, I have not gotten my money from my merchandise. Having no live person to talk to, I can only rely on email back and forth and it’s been over 2 weeks already dealing with this and seems like no cares. I am out of merchandise and the funds I was expecting is now gone even with my merchandise was insured. I am out over $1100 and no one is escalating this matter to anyone that can fix it. I would be very careful selling through here because of lack of action when things don’t go according to plan.