Avoid at all costs
Avoid at all costs. A bad experience from start to finish. Having done thorough research (as I do when I order anything from online), it seemed that people had had a positive experience with this company. However, I wish I had never decided to use JJhouse for my bridesmaid dresses. The dresses arrived and were not as shown online (colour inaccurate), and fit varied so widely that my sisters ended up having to pay more money to get their dresses altered. Considering the price of the dresses, the quality was very shoddy. With one dress completely unable to be used, we sent it back. Only to encounter an unacceptable amount of hassle in trying to get the amount refunded – and even now, for some reason, they have not refunded the entire amount. As an online company, it's shocking that their returns policy is such a hassle as it is, and that getting a refund for a legitimate reason is not a simple procedure. Organising a wedding is stressful enough without the additional stress of ordering dresses through this company!