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James

英国

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Bru Mate

handle loose and broke off - would not honor warranty

Purchased the Era bottle from Brumate via amazon. The handle was wonky when it arrived and the allen key screws on the handle would not tighten. I contacted brumate but because I had purchased from amazon (sold by amazon) and not amazon (sold by brumate), they would not refund or replace as it did not qualify for a warranty (BEWARE). needless to say a couple of weeks later the handle broke off and now I have a handle-less bottle which is not ideal.

2024-07-30有帮助 1