A big compliment!
I recently contacted Digiarty customer support for help reactivating MacX DVD Ripper Pro (which I think is a great program) because the license key was not accepted when installing the program on my new computer. No matter what I tried, it didn't work. In less than 7 hours (!) I already received a response from Digiarty with the solution to the problem. My account was reset and instantly the problem was solved, reactivation succeeded and MacX DVD Ripper Pro worked as before. To summarize: the same working day my problem was solved by fast and expert help from the customer support team. A big compliment, and for those who don't use their software yet an absolute purchase recommendation!